Sunday, August 13, 2006

Flummoxed Coaster Enthusiasts Harass Baked Goods Company

Employees of the New Jersey based company Entenmann's have been deluged by phone calls from coaster enthusiasts, most of whom have confused the retailer of baked goods with a similarly-named amusement ride manufacturer. "They've been calling night and day," said EntenmannÂ?s customer service representative Sara Reid. "I'll be darned if I know half of what the heck theyÂ?re going on about. Most of them just start talking about something called Sidewinder, and asking me if it's going to be launched or have a hill of some sort."

The calls have also bedeviled Regional Manager Stan Caruso. "Our corporate policy is to be polite and helpful to all our callers, but this batch is turning into a real stick in the side," he said. "I've got sixteen voice mails since this morning screaming at me about how we need to speed up the dispatch time on Vertical Velocity. What is that about? Do you know?"

"Well, I feel sorry for the poor dears. They've got us confused with something else," Reid said. "I just try to be as patient as I can, and if they ask me about Wicked Twister, I tell them all about our Cinnamon Twist crumb cake. Most of 'em seem pretty happy when they figure out that we sell doughnuts and cheesecake."

Entenmann's profits are up 14.7% from last quarter, mostly due to a stunning increase in phone and internet orders.

In a similar situation, Max Jarrell, CEO of the New Zealand electrical company known as B&M stated to ARN&R that he's "getting mighty sick of phone calls from panting freaks," and the next person who bothers him about the trim brakes on the first hill of Mantis is going to get "a swift kick in the ass."

--CMV